Comprehensive survey of operating system and components of a hotel-resort facility, including front office, housekeeping, food and beverage, sales and marketing, accounting, property maintenance, human resources management. Describes management administration, concepts, principles, hotel operations as a major industry. Introduction to how revenue management, social media marketing, reputation management, Smith Travel Report and profit and loss statements show the success or failure of a hotel.
This class is part of CityOnline and has a shorter semester. CAHS 43-Sec 931 has no scheduled in-person meetings and requires the use of Canvas. All coursework is completed on Canvas using an internet enabled device. For course details, students must check the . For more information about CityOnline, please visit the CityOnline website.