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This is a course for students in related disciplines such as audiovisual technology, who need a basic understanding of networking to use equipment in the field.

This course will teach the skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies. Follows objectives of CompTIA Network+ certification exam.

Introduction to the field of technical support, including the critical people skills and exceptional technical knowledge required to provide outstanding service. Emphasis on information resources and technical tools needed most to function effectively in a technical support position.

This course provides the knowledge and skills to select and install system software, and to diagnose and troubleshoot system problems due to software configuration. Covers all aspects of the operating system, configuration files, drivers, and resource allocation. Topics include computer architecture and the interaction of hardware and software, documentation, command line operations, use of utilities for diagnostics and for configuration, and editing the Registry.

This course provides the knowledge and skills needed to service the hardware on various Apple Mac systems. Topics include hardware components, system configuration, hardware upgrades, troubleshooting techniques, Apple specific tools and safety
procedures.

A project-oriented hands-on introduction to hardware identification, maintenance, upgrade, diagnosis, and troubleshooting. Designed to provide practice with concepts, techniques and procedures covered in CNIT 103 with hands-on exercises that prepare for A+ certificate exams. Teamwork will be emphasized.

This course provides the knowledge and skills needed to install hardware, configure, repair and maintain computer system in a typical office environment. Topics include hardware components and peripherals, assembly, upgrading and basic troubleshooting.

An intermediate to advanced-level course covering the use of Windows command line tools with the primary focus on Command Prompt and Windows PowerShell. This course is designed for students planning to take a certificate with concentration in Windows server and client administration, networking or hardware, and for advanced Windows users. Students will learn how to use Windows command line tools to manage and troubleshoot Windows servers and workstations.

A technical course about the Microsoft Windows operating system for students who have some computer experience. Learn techniques to manage a personal computer through the use of operating system utilities and commands. Practice setting up and
customizing the interface and managing programs and data. Manage the computer system hardware.

A computer literacy course using personal computers. Prepares students to use computer applications. Provides an overview of computer components including hardware, software, and data, as well as computer concepts related to networks and security. Includes fundamentals of Windows and other operating systems and applications such as word processing, spreadsheets, database, presentations and the internet. Students use computers to complete class assignments.