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This course will teach the skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies. Follows objectives of CompTIA Network+ certification exam.

This course will teach the skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies. Follows objectives of CompTIA Network+ certification exam.

Introduction to the field of technical support, including the critical people skills and exceptional technical knowledge required to provide outstanding service. Emphasis on information resources and technical tools needed most to function effectively in a technical support position.

This course provides the knowledge and skills to select and install system software, and to diagnose and troubleshoot system problems due to software configuration. Covers all aspects of the operating system, configuration files, drivers, and resource allocation. Topics include computer architecture and the interaction of hardware and software, documentation, command line operations, use of utilities for diagnostics and for configuration, and editing the Registry.

This course provides the knowledge and skills needed to install hardware, configure, repair and maintain computer system in a typical office environment. Topics include hardware components and peripherals, assembly, upgrading and basic troubleshooting.

A computer literacy course using personal computers. Prepares students to use computer applications. Provides an overview of computer components including hardware, software, and data, as well as computer concepts related to networks and security. Includes fundamentals of Windows and other operating systems and applications such as word processing, spreadsheets, database, presentations and the internet. Students use computers to complete class assignments.

A computer literacy course using personal computers. Prepares students to use computer applications. Provides an overview of computer components including hardware, software, and data, as well as computer concepts related to networks and security. Includes fundamentals of Windows and other operating systems and applications such as word processing, spreadsheets, database, presentations and the internet. Students use computers to complete class assignments.

A computer literacy course using personal computers. Prepares students to use computer applications. Provides an overview of computer components including hardware, software, and data, as well as computer concepts related to networks and security. Includes fundamentals of Windows and other operating systems and applications such as word processing, spreadsheets, database, presentations and the internet. Students use computers to complete class assignments.

Fundamentals, techniques, and procedures to design an effective secure Internet connection using software or hardware firewalls. Discussion of types of firewalls, packet filtering, proxy servers, Intrusion Detection Systems, and Virtual Private Networks (VPNs).

This course provides the knowledge and skills needed to install hardware, configure, repair and maintain computer system in a typical office environment. Topics include hardware components and peripherals, assembly, upgrading and basic troubleshooting.