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Perform business functions faster, cheaper, and better using storefront apps to handle the flow of merchandise, services, information, and revenue. Focus is on the apps and tools needed to manage an e-business and/or e-store. Topics include entrepreneurial business strategy, offering products and services, managing customers and orders, product and market research, advertising and promotions, customer service, search engine optimization, online storefront options, and mobile e-business apps.

Experience creating and editing documents using Microsoft Word including paragraph and page formatting, proofing tools, tables, styles, columns, mail merge, and headers/footers. Advanced features include building blocks, references, and sharing/protecting documents.

An introduction to the features of Microsoft Outlook and OneNote. Students learn to manage messages, appointments, tasks and contact lists, and customize Outlook for the workplace. Emphasis is placed on the advanced features of Outlook for communication, sharing information, and productivity within a business. Students also learn to organize projects and share notes and ideas using Microsoft OneNote. This course prepares students for the Microsoft Office Specialist exam for Microsoft Outlook.

Overview of industry standard mobile apps and tools used to perform, transform, and manage business processes, services, operations, and functions. Topics include building an effective mobile business strategy, improving productivity, enhancing customer experience, promoting a business through mobile operations, and utilizing mobile apps for communications, productivity, planning, organizing, billing, payments, sales, marketing, and mobile e-business applications.

This course will survey contemporary e-commerce apps, marketplaces, and platforms that facilitate entrepreneurial business success. Topics include planning, marketing, and managing business products and services with specific e-commerce apps. Students will be able to identify the most appropriate e-business options and e-commerce apps for a given business function.

This course provides in-depth coverage of the concepts and techniques required to use Microsoft Excel to create spreadsheets to express, analyze, and solve business-related problems, and to assist in the preparation for the Microsoft Office Specialist Excel certification exam.

This course provides in-depth coverage of the concepts and techniques required to use Microsoft Excel to create spreadsheets to express, analyze, and solve business-related problems, and to assist in the preparation for the Microsoft Office Specialist Excel certification exam.

This course provides in-depth coverage of the concepts and techniques required to use Microsoft PowerPoint to create compelling slide show presentations. Topics include planning an effective presentation, adding and editing video and audio clips, creating tables and charts, animating graphics, and applying artistic effects. This course prepares students for the Microsoft Office Specialist PowerPoint certification exam.

This course provides in-depth coverage of the concepts and techniques required to use Microsoft Excel to create spreadsheets to express, analyze, and solve business-related problems, and to assist in the preparation for the Microsoft Office Specialist Excel certification exam.

Introduction to dynamic relational database management using Microsoft Access. This course provides in-depth coverage of the concepts and techniques required to create, manage, format, modify, and configure Access database objects. Topics covered include creating tables with fields, defining table relationships, constructing queries, designing custom forms, and custom reports. Course completion will assist in the preparation for the Microsoft Office Specialist MS Access certification exams.